Parapet AI Workspace
A safer place for your team to use AI.
Parapet is the governed company AI workspace Logic Forge sets up for your team: approved company knowledge, role-specific assistants, sensitive-data guardrails, human-review gates, usage logs, and monthly owner reporting.
Built per client. No public product claims, no compliance guarantees, and no replacement for your IT, security, or legal team.
What Parapet is
An approved AI workspace, not random shadow AI.
Employees already reach for AI. Parapet gives that work a company-approved place to happen, with rules, sources, and review points built in.
Company knowledge base
Approved FAQs, SOPs, offers, policies, service details, and internal guidance become the source set assistants can use.
Role-specific assistants
Front Desk, Sales, Operations, Review/Reputation, and Owner/Manager assistants are configured around real jobs.
Parapet protection layer
Sensitive-data guardrails, redaction checks, human-review gates, usage logs, and owner-readable risk reports keep the system inspectable.
Role assistants
Each assistant has a job, a scope, and a human lane.
Front Desk
Answers internal service and intake questions.
The assistant helps staff find approved answers about services, hours, policies, intake, scheduling, and next steps. It can draft customer replies for human review and flag questions outside the approved knowledge base.
- Approved service and policy answers
- Draft customer replies for review
- Escalation when the answer is not approved
Sales
Turns lead context into follow-up drafts.
The Sales assistant drafts follow-up emails, summarizes lead context, suggests next actions, and stays inside approved pricing and offer rules.
- Lead summaries
- Follow-up drafts
- Approved offer rules only
Operations
Keeps SOPs and checklists close to the work.
The Operations assistant helps staff find procedures, summarize job details, create checklist drafts, and route issues to the right person.
- SOP lookup
- Checklist drafts
- Issue routing
Owner / Manager
Reports what happened and what needs attention.
The owner view summarizes usage, blocked prompts, lead-flow health, review activity, unresolved questions, and recommended improvements.
- Usage and risk reporting
- Blocked prompt summaries
- Monthly improvement list
How it gets built
Policy, knowledge, assistants, then oversight.
Parapet starts small and controlled. The first version should support employees internally before anything customer-facing is allowed.
AI use audit
Map where AI is already being used, what data is sensitive, and which workflows are safe enough to pilot.
Knowledge buildout
Create the approved company knowledge base from real documents, FAQs, SOPs, offers, policies, and workflows.
Assistant setup
Configure role assistants with clear scopes, review gates, permission rules, and source visibility.
Monthly care
Review usage, blocked-risk logs, unresolved questions, and knowledge updates with an owner-readable report.
Guardrails
Useful AI, with boundaries the owner can see.
Sensitive-data checks
Prompts and files can be screened for data that should not be sent through an assistant without review.
Human-review gates
Sensitive, customer-facing, financial, legal, or reputation-impacting drafts stay in a human approval lane.
Usage and risk logs
Owners get a readable view of usage, risky attempts, blocked prompts, unresolved questions, and tuning needs.
Parapet AI Workspace
Give your team an approved AI lane.
Parapet is scoped per company: knowledge base, assistants, integrations, review gates, and monthly oversight depend on the workflow and risk.